What We Do

Resources

What We Do

Resources

What We Do

Resources

Content Moderator

Deliverable:

Moderated Content Queue

Early Career

30 Minutes

SKILLS COVERED

Judgmental decision-making
efficiency
communication

RELEVANT ROLES

Content Moderator
Community Moderator
Trust & Safety Analyst

About This Test

Scenario

As a Content Moderator, you play a crucial role in maintaining the safety and integrity of the platform by rigorously reviewing various types of content submitted by users from around the globe. Each item must be evaluated to ensure compliance with the platform’s moderation guidelines, which safeguard our community and uphold our values.

Task Instructions:

  1. Review Moderation Guidelines: First review the moderation guidelines provided. This outlines how to determine the appropriateness of each content item.

  2. Moderate Content: You will have a small queue of diverse content types including text posts, images, and videos. Your job is to review each item within your allotted time, applying the moderation guidelines accurately and consistently. For each piece of content, you will be prompted to log your moderation decision.

  3. Demonstrate Judgment and Discretion: If a piece of content falls into a grey area, note in the log entry what additional context or information might help you make an informed moderation decision.

Why We Chose It

  • This task is designed to simulate the real-life challenges faced by content moderators.

  • It tests candidates' ability to interpret and apply guidelines meticulously, manage time effectively, and make judicious decisions in ambiguous situations.

Assign This Test

How It Works

  1. Select a test and set customization preferences

  2. Preview your custom test

  3. SkillsTrust handles test delivery and preliminary scoring

  4. Review your scored submissions and progress candidates

Customization

Each test comes with reference material (ex. a dataset, financial statement, report etc) which candidates use to complete their task.

Reference material is fully customized to match your industry, company size, and business context.

Scoring

Each work sample submission is scored using a detailed skills-based rubric.

What You'll Learn About Candidates

  • Judgment: Ability to make informed decisions based on the moderation guidelines.

  • Efficiency: Speed and accuracy in processing content under time constraints.

  • Communication: Skill in documenting decisions, especially when content less clearly within or outside of guidelines.